E43 High

Keston E43 Fault Code

The Keston E43 fault code means: your boiler has detected an electrical fault with the internal sensor that monitors the temperature of the water returning to the unit, causing it to shut down for safety.. It appears on 9 Keston models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Return sensor short circuit – check connections to return sensor

What causes the Keston E43 fault?

This fault occurs when the boiler's control board receives an incorrect electrical signal from the sensor that monitors the temperature of the water coming back from your radiators. The most common reason is that the sensor has suffered an internal electrical failure or the wiring connecting it to the main board has become damaged or loose.

Typical repair cost £90-180 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Keston models that show the E43 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Keston E43 fault code information on this page is sourced and cross-checked against the official Keston service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026