Keston E96 Fault Code
The Keston E96 fault code means: your boiler is having trouble communicating with the optional solar water heating system, which may prevent your hot water from being heated by solar energy.. It appears on 1 Keston model in our database.
Technical description: Solar tank sensor open circuit - if present
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Keston models that show the E96 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Keston E96 fault code information on this page is sourced and cross-checked against the official Keston service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026