L2 High

Keston L2 Fault Code

The Keston L2 fault code means: your boiler has tried to light several times but cannot establish a flame, meaning your heating and hot water will not work until the issue is resolved.. It appears on 2 Keston models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Ignition Lockout
Typical repair cost £120-350 (including labour)

DIY fix possible

Check that your gas prepayment meter has credit (if applicable).Ensure the main gas supply valve is open.Check if other gas appliances in your home, like a hob, are working.Press the 'Reset' button on the boiler control panel.In freezing weather, check if the external condensate pipe is frozen and thaw it with warm water.

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Avoid the next call-out bill

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Keston models that show the L2 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Keston L2 fault code information on this page is sourced and cross-checked against the official Keston service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 31 August 2026