L2 High

Keston L2 Fault Code

The Keston L2 fault code means: your boiler is failing to keep a flame lit, which means the system has shut itself down for safety and you will not have any heating or hot water.. It appears on 3 Keston models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Ignition Lockout
Typical repair cost £100-350 (including labour)

DIY fix possible

Check if other gas appliances in your home (like a hob) are working to ensure gas is reaching the property.Ensure your gas meter has credit if you have a prepaid meter.Check if the white plastic condensate pipe leading outside has frozen during cold weather and thaw it with warm water.Press the 'Reset' button on the front of the boiler for five seconds.

Find a Gas Safe engineer

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Avoid the next call-out bill

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Keston models that show the L2 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Keston L2 fault code information on this page is sourced and cross-checked against the official Keston service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026