Medium
88 on Keston Heat 55

Your boiler is still keeping your home warm with central heating, but it is not producing any hot water for your taps and showers.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

NO DHW BUT CH OK

From this model's manual
Verified against the Keston/Keston Heat 45 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like 88: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

All 36 fault codes on the Heat 55

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful