Keston Heat 80 Fault codes & diagnostics

50 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 80 kW Discontinued

Replaced by: Keston Heat 80:2

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Each cell = one fault code. Hover to identify.
46 High 3 Medium 1 Low

All 50 documented codes

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C0

Your boiler has failed to recognize its internal software identity chip, meaning it cannot currently function or communicate with its control panel.

High Engineer only £180-450

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Printed Circuit Board (PCB)

Related codes

C2

Your boiler’s internal computer chip has encountered a communication error or is malfunctioning, which means the unit cannot operate safely.

High Engineer only £180-450

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Main Printed Circuit Board (PCB)

Related codes

E00

Your boiler thinks a flame is burning even though it hasn't been told to light yet, which stops it from starting up for safety reasons.

High Engineer only £120-280

Parts commonly replaced

  • Ionisation probe (flame sensor)
  • Ignition electrode
  • Control PCB

Related codes

E01

Your boiler has tried to light itself several times but cannot establish a flame, meaning you have no heating or hot water.

High DIY-safe £100-£350

What to check first

  1. Check that your gas emergency control valve is in the 'on' position
  2. If you have a prepayment meter, check that you have credit available
  3. Check if other gas appliances, like a hob, are working to confirm gas flow
  4. Press the Reset button once to see if the boiler restarts

Parts commonly replaced

  • Ignition electrode
  • Flame sensing probe
  • Gas valve
  • PCB

Related codes

E02

Your boiler thinks it sees a flame even though it isn't currently firing, often caused by an electrical glitch or a dirty internal sensor.

High Engineer only £120-£350

Parts commonly replaced

  • Flame detection electrode
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E03

Your boiler has reached an unsafe temperature and has shut itself down to prevent damage.

High DIY-safe £100-£350

What to check first

  1. Check that all radiator valves and boiler isolation valves are fully open
  2. Ensure the system pressure is between 1.0 and 1.5 bar on the pressure gauge
  3. Bleed all radiators to remove trapped air that might be blocking water flow

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat
  • Main heat exchanger

Related codes

E04

Your boiler has lost power or was switched off while it was already trying to report a different fault, causing it to freeze on this error screen.

High DIY-safe £80-250

What to check first

  1. Locate the reset button on the control panel
  2. Press and hold the reset button for 5 seconds
  3. Wait for the boiler to restart and display a new code; this will reveal the actual underlying issue

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB

Related codes

E05

Your boiler has stopped working because the internal fan, which safely exhausts gases, is not spinning or cannot be detected by the system.

High Engineer only £280-550

Parts commonly replaced

  • Extraction Fan
  • Fan Wiring Harness
  • Main Control PCB

Related codes

E07

Your boiler has switched itself off because its exhaust gases have become too hot, which can be a sign of a blockage or internal damage.

High Engineer only £300-£1,200

Parts commonly replaced

  • Main Heat Exchanger
  • Flue Thermistor
  • Burner Door Insulation

Related codes

E08

Your boiler is having trouble detecting its own flame correctly, which prevents it from running for safety reasons.

High Engineer only £250-£550

Parts commonly replaced

  • Main PCB (Control Box)
  • Ignition Electrode
  • Ionisation Lead

Related codes

Showing 11–20 of 50
E09

Your boiler has stopped working because the internal parts that control the gas flow are not communicating correctly with the main control system.

High Engineer only £250-£550

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

E10

Your boiler's main internal computer has encountered a critical error and can no longer control the heating system safely.

High Engineer only £350-£650

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control Box

Related codes

E11

Your boiler has disabled itself because it cannot verify that the internal temperature sensors are measuring the correct pipes accurately.

High Engineer only £120-£240

Parts commonly replaced

  • Flow NTC Temperature Sensor
  • Return NTC Temperature Sensor
  • Wiring Harness

Related codes

E12 to E22

Your boiler's internal computer has encountered a critical electronic failure and can no longer control the heating system safely.

High Engineer only £350-£650

Parts commonly replaced

  • Main PCB (Control Board)
  • Display PCB

Related codes

E18

Your boiler has detected that the water inside is getting too hot because it is not moving around your heating system properly.

High DIY-safe £150-£450

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the external system valves (if visible) are set to the open position
  3. Check if the pump is running or if there is a blockage in the magnetic filter
  4. Reset the boiler once to see if the error clears

Parts commonly replaced

  • Circulating Pump
  • Flow Temperature Sensor (NTC)
  • Main Heat Exchanger (Flushing)

Related codes

E19

Your boiler has switched itself off because the water returning to it is too hot, which usually means the water isn't moving through your radiators properly.

High DIY-safe £100-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure your central heating pump is running and hasn't seized
  3. Check that your external system bypass valve is open
  4. Reset the boiler once you have confirmed water can flow freely

Parts commonly replaced

  • Circulation pump
  • Return temperature sensor (NTC)
  • External bypass valve

Related codes

E23

Your boiler has stopped working because it cannot correctly detect the water pressure, often caused by a faulty sensor or an electrical issue.

High Engineer only £130-220

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
  • Main PCB

Related codes

E24

Your boiler has shut down because it keeps losing water pressure and has had to be reset too many times in a single day.

High DIY-safe £100-350

What to check first

  1. Check all visible radiators, valves, and pipework for any signs of water leaks
  2. Repressurise the system to 1.5 bar using the external filling loop
  3. Reset the boiler to clear the fault code

Parts commonly replaced

  • Expansion vessel
  • Pressure relief valve
  • Auto air vent

Related codes

E25

Your boiler's main internal computer has encountered a serious communication error and cannot operate safely.

High Engineer only £450-£650

Parts commonly replaced

  • Main Control Board (PCB)
  • Wiring Loom

Related codes

E26

Your boiler is struggling to keep a flame lit, often because the pipes that carry air in or waste water out are blocked or frozen.

High DIY-safe £90-250

What to check first

  1. Check the external plastic flue pipes for any obstructions like leaves or debris
  2. If the weather is freezing, pour warm (not boiling) water over the external condensate drainage pipe
  3. Reset the boiler by pressing the 'Reset' button

Parts commonly replaced

  • Flame Sensing Electrode
  • Gas Valve
  • Condensate Trap

Related codes

Showing 21–30 of 50
E30

Your boiler has stopped working because its internal temperature sensor has developed an electrical fault and is unable to send the correct readings.

High Engineer only £120-£210

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Wiring harness

Related codes

E31

Your boiler has lost communication with the internal sensor that monitors the temperature of the water leaving the unit, causing it to shut down for safety.

High Engineer only £120-£220

Parts commonly replaced

  • Flow Temperature Sensor (NTC Thermistor)
  • Wiring Harness
  • Main Control PCB

Related codes

E32

Your boiler has detected a fault with the temperature sensor for your hot water, which means it cannot accurately tell how hot the water is.

Medium Engineer only £100-£190

Parts commonly replaced

  • Domestic Hot Water (DHW) Thermistor
  • Sensor Wiring Harness

Related codes

E33

Your boiler has detected a problem with the sensor that monitors your hot water temperature, meaning your hot water may not reach the correct temperature or might not work at all.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW Thermistor (NTC Sensor)
  • Wiring harness

Related codes

E34

Your boiler has detected that the electrical supply coming from your home's mains is too low for it to operate safely.

High Engineer only £100-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External Voltage Stabiliser

Related codes

E35

Your boiler has detected an issue with the electrical power coming into your home, meaning the timing of the electricity supply is not stable enough for it to run safely.

High Engineer only £100-350

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Mains power surge protector

Related codes

E36

Your boiler has stopped working because it can no longer accurately measure the temperature of the water leaving the unit.

High Engineer only £100-180

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Wiring harness

Related codes

E37

Your boiler has detected that the water pressure is too low to operate safely and has shut down to protect itself.

High DIY-safe £0-120

What to check first

  1. Locate the external filling loop, which is usually a silver flexible hose with one or two small taps.
  2. Slowly open the taps until you hear water entering the system.
  3. Watch the pressure gauge and close the taps firmly once the needle reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure sensor

Related codes

E38

Your boiler's control panel has developed a technical fault with the reset button and is no longer responding to commands.

High Engineer only £180-£320

Parts commonly replaced

  • Fascia PCB
  • User Interface ribbon cable

Related codes

E40

Your boiler has detected that there is too much water in the system, which can put unnecessary stress on the pipes and seals.

Medium DIY-safe £80-180

What to check first

  1. Check that the filling loop valves are tightly closed
  2. Bleed water from a radiator using a bleed key to reduce pressure
  3. Monitor the pressure gauge to ensure it returns to between 1.0 and 1.5 bar
  4. Reset the boiler once the pressure is normalized

Parts commonly replaced

  • Filling loop valve
  • Expansion vessel
  • Pressure relief valve (PRV)

Related codes

Showing 31–40 of 50
E41

Your boiler’s internal computer parts are having trouble talking to each other, which prevents the unit from working.

High Engineer only £150-450

Parts commonly replaced

  • Wiring harness
  • Display fascia board
  • Main PCB (Printed Circuit Board)

Related codes

E43

Your boiler has stopped working because it cannot correctly measure the temperature of the water returning to the unit due to an electrical sensor fault.

High Engineer only £120-£220

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness connector

Related codes

E44

Your boiler has stopped working because it cannot communicate with the part that monitors the temperature of the water returning to the unit.

High Engineer only £90-180

Parts commonly replaced

  • Return NTC Thermistor
  • Wiring Harness
  • Main PCB

Related codes

E45

Your boiler has detected an electrical fault with the sensor that monitors exhaust gases, causing the system to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • Flue gas sensor
  • Wiring harness

Related codes

E46

Your boiler's internal display screen is having trouble talking to the main control computer, meaning the boiler cannot receive commands to turn on.

High Engineer only £140-350

Parts commonly replaced

  • Display PCB (Fascia)
  • Main Control PCB
  • Ribbon Cable Harness

Related codes

E99

Your boiler has detected an electrical fault with the sensor that monitors exhaust gases, causing the system to shut down for safety.

High Engineer only £120-£250

Parts commonly replaced

  • Flue Gas Sensor
  • Wiring Harness

Related codes

Enn

Your boiler has encountered a system error that is preventing it from firing up to provide heating or hot water.

High DIY-safe £120-350

What to check first

  1. Locate the reset button on the control panel
  2. Press and hold the reset button for five seconds
  3. Wait for the boiler to complete its restart cycle

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External sensor
  • Ignition electrode

Related codes

F0

Your boiler's internal memory chip is missing or not making a proper connection, which means the system doesn't know how to operate and has shut down.

High Engineer only £120-250

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Printed Circuit Board (PCB)

Related codes

F1

Your boiler has detected that there is not enough water in the system to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the external filling loop, which is usually a flexible silver hose with small valves.
  2. Open the valves slowly to allow water into the system while watching the pressure gauge.
  3. Close the valves tightly once the pressure gauge reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure sensor

Related codes

F2

Your boiler is not staying lit, which means the flame is going out when it should be providing heat.

High DIY-safe £100-£350

What to check first

  1. Check if your gas supply is active (e.g. check other gas appliances or your meter credit)
  2. Press the Reset button on the control panel for two seconds
  3. Check if the condensate pipe (the white plastic pipe outside) is frozen or blocked

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve
  • Condensate Trap

Related codes

Showing 41–50 of 50
F3

Your boiler's fan is not spinning at the correct speed or has stopped working, meaning the system cannot safely clear exhaust fumes and has shut down as a precaution.

High Engineer only £250-£550

Parts commonly replaced

  • Fan assembly
  • Main PCB
  • Wiring harness

Related codes

F4

Your boiler has stopped working because it cannot correctly detect the temperature of the water moving through the system.

High Engineer only £120-220

Parts commonly replaced

  • Flow thermistor (NTC sensor)
  • Control thermistor
  • Wiring harness

Related codes

F5

Your boiler has detected a problem with the sensor that monitors the temperature of the water returning to the unit, causing it to shut down for safety.

High Engineer only £120-£200

Parts commonly replaced

  • Return thermistor (NTC sensor)
  • Wiring harness
  • Main PCB

Related codes

F6

Your boiler is having trouble communicating with the external temperature sensor that monitors the weather outside, which may cause your heating to be less efficient.

Low Engineer only £100-190

Parts commonly replaced

  • External weather compensation sensor
  • Sensor wiring harness

Related codes

F7

Your boiler has detected that the electricity supply coming into your home is at a lower voltage than it needs to operate safely.

High Engineer only £100-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External Voltage Stabiliser

Related codes

F9

Your boiler's internal computer has encountered a critical error and can no longer control the heating system safely.

High Engineer only £450-£700

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

L1

Your boiler has shut down because the water inside has become too hot, often caused by a circulation blockage or a pump issue.

High DIY-safe £150-450

What to check first

  1. Check that your boiler pressure is between 1.0 and 1.5 bar on the pressure gauge.
  2. Ensure all radiator valves and internal stop taps are fully open to allow water to flow.
  3. Attempt to reset the boiler by pressing the reset button for five seconds.

Parts commonly replaced

  • Circulation pump
  • Heat exchanger (flushing/cleaning)
  • Flow thermistor (NTC sensor)

Related codes

L2

Your boiler was running but the flame went out unexpectedly, causing the system to shut down for safety.

High DIY-safe £120-350

What to check first

  1. Check if your gas prepay meter has credit
  2. Ensure other gas appliances in your home are working to confirm your gas supply is active
  3. Press and hold the 'Reset' button for five seconds

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Ignition lead
  • Spark generator

Related codes

L5

Your boiler has been manually reset too many times in a short period and has temporarily locked itself out as a safety precaution.

High DIY-safe £0-120

What to check first

  1. Turn the boiler power off at the fused spur switch
  2. Wait for at least 15 to 20 minutes for the internal timer to clear
  3. Turn the power back on and see if the boiler restarts without immediate manual resetting

Parts commonly replaced

  • No parts usually required
  • PCB (if software glitch persists)

Related codes

L6

Your boiler thinks there is a flame burning when there shouldn't be, causing it to shut down for safety purposes.

High Engineer only £120-350

Parts commonly replaced

  • Flame sense electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes