High
E01 on Keston K170

Your boiler is failing to light the burner, meaning it cannot provide you with any heating or hot water until the ignition system is professionally serviced.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Ignition Control Box

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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