E1 High

Main E1 Fault Code

The Main E1 fault code means: your boiler has failed to light or cannot detect that the flame is burning, so it has shut down as a safety precaution.. It appears on 2 Main models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Ionization fault (no flame signal)
Typical repair cost £100-280 (including labour)

DIY fix possible

Check if other gas appliances in your home, like a hob, are working to ensure gas is being supplied.If you have a prepaid gas meter, check that it has sufficient credit.Press and hold the reset button for several seconds to try and restart the boiler.

Find a Gas Safe engineer

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Avoid the next call-out bill

A cover plan would handle faults like E1: no call-out fees, no surprise bills.

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Main models that show the E1 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Main E1 fault code information on this page is sourced and cross-checked against the official Main service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026