High
E2 on Main Multipoint FF 3

Your boiler's hot water sensor has stopped working correctly, meaning the system can no longer tell how hot the water is.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Temperature sensor fault (DHW NTC)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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