5 High

Maxol 5 Fault Code

The Maxol 5 fault code means: your boiler started to heat up but the flame went out unexpectedly, causing the system to shut down for safety.. It appears on 1 Maxol model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Flame loss - Loss of flame signal during operation
Typical repair cost £120-280 (including labour)

DIY fix possible

Check that your gas emergency control valve is open and you have credit on your gas meterCheck if other gas appliances, like a hob, are working to confirm gas supplyPress the reset button to see if the boiler restarts

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Avoid the next call-out bill

A cover plan would handle faults like 5: no call-out fees, no surprise bills.

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Maxol models that show the 5 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Maxol 5 fault code information on this page is sourced and cross-checked against the official Maxol service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026