Emergency
12 on Myson Wallflame WF IV

Your boiler is failing to burn the fuel correctly, which is allowing the smell of oil to escape into your home.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Oil Odours

From this model's manual
Verified against the Myson Wallflame Wf Iv installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 12: no call-out fees, no surprise bills.

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