Navien 289 Fault Code
The Navien 289 fault code means: your boiler has detected an internal cooling system issue and has automatically shut down to prevent damage from overheating.. It appears on 1 Navien model in our database.
Technical description: 289:WCS overt + inner iron: Water cooled seal thermostat has operated and Inner iron thermostat has operated.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Avoid the next call-out bill
A cover plan would handle faults like 289: no call-out fees, no surprise bills.
Affiliate links. We may earn a commission at no extra cost to you.
Navien models that show the 289 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Navien 289 fault code information on this page is sourced and cross-checked against the official Navien service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026