Navien 307 Fault Code
The Navien 307 fault code means: your boiler has lost its connection to the energy grid while trying to operate independently, causing the system to shut down for safety.. It appears on 1 Navien model in our database.
Technical description: Engine stall Power meter communications timeout during grid independent operation
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Navien models that show the 307 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Navien 307 fault code information on this page is sourced and cross-checked against the official Navien service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026