E761 Medium

Navien E761 Fault Code

The Navien E761 fault code means: your boiler is having trouble detecting the temperature of the water reserved for your hot water system, which may prevent it from heating your taps correctly.. It appears on 4 Navien models in our database.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

Technical description: Abnormal operation: Pre-Heat Aquastat
Typical repair cost £150-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Navien models that show the E761 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Navien E761 fault code information on this page is sourced and cross-checked against the official Navien service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026