High
E031 on Navien LCB700

Your boiler has detected that parts of its internal heating system have reached a temperature that is too high, so it has safely shut itself down as a precaution.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Burner overheat

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful

Banging / kettling / whistling noise

Each noise points to a different fault.

Read →

Radiators cold at the bottom

Sludge build-up — needs flushing, not bleeding.

Read →

No hot water but heating works

Almost always a stuck diverter valve on combis.

Read →