High
E30 on Navien NCB 40 HE

Your boiler has detected that the sensor monitoring the heat of the exhaust gases is not reading correctly, which prevents it from operating safely.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Exhaust gas temperature sensor error

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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