High
5.2.19 Error 782 on Navien NCB

Your boiler's control panel has lost its connection to the main computer, meaning the system cannot receive commands or display information correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Is the wiring from the front panel properly connected to the PCB?

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related fault codes

Related guides you might find useful