Navien NHB 29 Fault codes & diagnostics

66 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural GasLPG 29 kW 2017-present

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6 Emergency 51 High 5 Medium 4 Low

All 66 documented codes

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001

Your boiler has detected an internal communication error and has safely shut itself down as a precaution.

High Engineer only £150-250

Parts commonly replaced

  • Main PCB
  • Communication wiring harness

Related codes

003

Your boiler has failed to light the flame properly and has stopped attempting to heat your home or water for safety reasons.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame sensor

Related codes

004

Your boiler has detected a false flame signal, meaning the system thinks the burner is lit when it should be turned off.

High Engineer only £150-300

Parts commonly replaced

  • Flame rectification probe
  • Gas valve
  • Main PCB

Related codes

004E

Your boiler has detected a flame signal when it shouldn't have, but it is currently attempting to clear this error automatically.

Medium Engineer only £120-250

Parts commonly replaced

  • Flame sensor
  • Ignition electrode
  • PCB

Related codes

5.2.15 Error 517

Your boiler has detected that its internal configuration settings have not been set correctly, causing it to stop operating.

High Engineer only £120-200

Parts commonly replaced

  • Main PCB

Related codes

5.2.19 Error 782

Your boiler's main internal controller has lost its connection, meaning it cannot receive signals from the display panel to operate your heating and hot water.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
  • Communication cable

Related codes

012

Your boiler has detected that it is not receiving enough water flow to operate safely or effectively.

High Engineer only £150-300

Parts commonly replaced

  • Flow sensor
  • Pump
  • Diverter valve

Related codes

016

Your boiler has detected an issue related to the flow of water inside the unit, which has caused it to stop working to protect itself from potential overheating.

High Engineer only £150-300

Parts commonly replaced

  • Flow sensor
  • Circulation pump
  • Diverter valve
030

Your boiler has failed to ignite or has lost the flame during operation because it is not receiving a consistent supply of gas.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Flame detection sensor

Related codes

031

Your boiler has detected an issue with the air supply or exhaust ventilation that prevents it from firing up safely.

High Engineer only £120-250

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Flue seals
Showing 11–20 of 66
046

Your boiler has detected an issue with the sensors that monitor the water flow, which is preventing it from firing up correctly.

High Engineer only £150-300

Parts commonly replaced

  • Flow sensor
  • Wiring harness
  • PCB

Related codes

047

Your boiler has detected a problem with the internal fan that controls the airflow needed to operate safely.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • PCB
  • Wiring harness
060

Your boiler has detected an issue with the air supply or exhaust system, meaning it cannot operate safely and has shut down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Flue system components
109

Your boiler has detected an issue with the airflow or exhaust system, meaning it cannot operate safely and has shut itself down.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Air pressure sensor
  • Flue assembly
110

Your boiler has detected that it is not effectively removing waste gases produced during the heating process, causing it to shut down for safety.

Emergency Engineer only £150-350

Parts commonly replaced

  • Flue system components
  • Air pressure switch
  • Fan assembly
110E

Your boiler is struggling to breathe properly because the pipework that lets out waste gases or takes in fresh air is blocked or damaged.

Emergency Engineer only £120-250

Parts commonly replaced

  • Flue kit
  • Condensate trap
  • Fan assembly
  • Air pressure switch

Related codes

205

Your boiler has detected an issue with the air flowing through the flue system, causing it to shut down for safety.

High Engineer only £150-300

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Flue seals
218

Your boiler has detected an issue with the water pressure sensor, preventing it from knowing if there is enough water to safely heat your home.

High Engineer only £150-250

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness
302

Your boiler has detected an issue with the air flowing through the system, preventing it from starting safely.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue fan
  • Venturi
352

Your boiler is experiencing a communication failure between the control panel and the main operating system preventing it from firing up correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring Harness
  • Control Display Unit

Related codes

Showing 21–30 of 66
353

Your boiler has detected an issue with the air supply or exhaust ventilation system that prevents it from firing safely.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Flue ducting

Related codes

407

Your boiler has detected an issue with the sensor that tracks the flow of water, which is preventing the system from operating correctly.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Water flow switch
421

Your boiler has detected a problem with the water flow or pressure sensors that prevents it from firing up reliably.

High Engineer only £150-300

Parts commonly replaced

  • Flow sensor
  • Water pressure sensor
  • Main PCB
515

Your boiler has detected an internal communication error between its main computer and the internal control systems, which prevents it from operating safely.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Wiring harness
517

Your boiler has detected an internal communication error between its main computer and the internal control system, causing it to stop working for safety reasons.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Wiring harness
594

Your boiler has detected an internal communication problem with the air pressure sensor, which is preventing it from safely starting up.

High Engineer only £180-350

Parts commonly replaced

  • Air pressure sensor
  • PCB (Main control board)
  • Wire harness
615

Your boiler's fan is failing to run correctly, which prevents it from safely venting gases, so the system has shut down to protect your home.

High Engineer only £180-350

Parts commonly replaced

  • Exhaust fan assembly
  • Fan wiring harness
  • PCB (Main control board)
740

Your boiler's external temperature sensor is reporting an issue, which may cause it to run inefficiently or struggle to heat your home correctly.

Medium Engineer only £120-200

Parts commonly replaced

  • External temperature sensor
  • Wiring harness
760

Your boiler has reached its programmed service timer and is simply reminding you that it is time to have a professional technician perform a routine maintenance check to prevent limescale buildup.

Low Engineer only £100-180

Parts commonly replaced

  • Service kit/seals
782

Your boiler has detected an internal communication or software management error that requires a professional to reset or update its internal settings.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
  • Communication wiring harness
Showing 31–40 of 66
E.782

Your boiler's main control unit and the display panel are having trouble 'talking' to each other, which prevents the system from operating correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main control board
  • Communication interface cable
  • Display panel assembly
E02

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop (usually two silver flexible hoses) underneath the boiler.
  2. Open the valves slowly to allow mains cold water into the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone (typically 1.0 to 1.5 bar).
  4. Close both valves tightly to stop the flow of water.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel

Related codes

E002

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £80-120

What to check first

  1. Locate the external filling loop, usually found underneath the boiler.
  2. Gradually open the filling loop valves to allow water into the system while watching the pressure gauge.
  3. Stop filling once the needle reaches the green zone, typically between 1.0 and 1.5 bar.
  4. Ensure both valves are fully closed and tight.

Parts commonly replaced

  • Pressure Transducer
  • Filling Loop
  • Expansion Vessel
E03

Your boiler has detected that parts inside are getting too hot and has automatically shut down to prevent damage.

High Engineer only £150-350

Parts commonly replaced

  • Heat Exchanger
  • Pump
  • Diverter Valve

Related codes

E04

Your boiler has detected that the gases leaving the unit are getting too hot, so it has safely shut down to prevent damage.

Emergency Engineer only £150-350

Parts commonly replaced

  • Exhaust gas temperature sensor
  • Heat exchanger
  • Fan assembly

Related codes

E005

Your boiler has stopped because the internal flame has unexpectedly gone out while it was running.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Flame sensor
  • Gas valve
E05

Your boiler has detected an issue with its internal air extraction system, which means it cannot safely clear emissions and has shut down to prevent any risk.

High Engineer only £150-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E12

Your boiler has detected a potential issue with the gas supply or the internal gas valve, and to keep you safe, it has automatically locked itself to prevent operation.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas valve
  • Gas pressure switch
  • Main PCB

Related codes

E13

Your boiler is struggling to detect the movement of water, which means it will prevent your hot water or heating from starting to protect the system from overheating.

High Engineer only £150-250

Parts commonly replaced

  • Flow switch sensor
  • Wiring harness
E15

Your boiler's main control computer is experiencing a communication or processing error, which has caused it to stop working for safety reasons.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB
  • Wiring harness
Showing 41–50 of 66
E16

Your boiler has detected that parts inside are getting dangerously hot and has shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Overheat sensor
  • Heat exchanger
  • Pump
E18

Your boiler has detected that the temperature of the gases leaving the flue is higher than it should be, so it has safely shut itself down to prevent damage.

Emergency Engineer only £150-350

Parts commonly replaced

  • Exhaust gas temperature sensor
  • Heat exchanger
  • Flue assembly
E27

Your boiler is struggling to clear exhaust gases safely, so it has stopped working to prevent any risk.

High Engineer only £180-350

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Flue seals
E30

Your boiler has detected that the sensor monitoring the heat of the exhaust gases is not reading correctly, which prevents it from operating safely.

High Engineer only £150-250

Parts commonly replaced

  • Exhaust gas temperature sensor
  • Wiring harness
  • PCB
E31

Your boiler is failing to ignite because it cannot regulate the gas supply correctly, which means you currently have no heating or hot water.

Emergency Engineer only £180-350

Parts commonly replaced

  • Gas valve
  • PCB (Main control board)
  • Wiring harness

Related codes

E46

Your boiler is struggling to detect the outside temperature, so it is defaulting to a basic heat setting to keep your home warm while ignoring external weather conditions.

Low Engineer only £120-200

Parts commonly replaced

  • Outdoor temperature sensor
  • Wiring loom
E47

Your boiler is struggling to accurately measure how much water is inside the system, which is preventing it from firing up safely.

High Engineer only £120-200

Parts commonly replaced

  • Water pressure sensor
  • Wiring harness

Related codes

E51

Your boiler’s internal computer is confused because its physical configuration switches are set incorrectly, preventing it from starting safely.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
E60

Your boiler's electronic display and its internal computer are failing to communicate with each other, meaning the unit cannot receive instructions or show system status.

High Engineer only £150-300

Parts commonly replaced

  • Control panel/display unit
  • Communication cable
  • Main PCB
E127

Your boiler's air pressure sensor is failing to communicate properly, which means the safety system is preventing the burner from lighting to ensure the unit operates safely.

High Engineer only £150-250

Parts commonly replaced

  • Air Pressure Switch
  • Venturi
  • Fan assembly
  • Wiring harness
Showing 51–60 of 66
E291

Your boiler has detected that the water flow pipes are connected in the wrong order or that the heat is moving in the wrong direction, causing the system to shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Flow temperature probe
  • Return temperature probe
  • Main PCB
E302

Your boiler has stopped working because the water pressure inside the heating system has dropped too low.

High DIY-safe £80-150

What to check first

  1. Locate the internal filling loop (usually a silver braided hose or a plastic linkage under the boiler).
  2. Slowly open the valves to allow mains water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close the valves firmly and ensure no water is leaking from the connection points.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel
E432

Your boiler is struggling to detect when you turn on a hot tap, so it isn't heating the water for your shower or kitchen taps.

Medium Engineer only £150-250

Parts commonly replaced

  • DHW Flow Sensor
  • Wiring harness
E480

Your boiler is struggling to detect the temperature of your hot water supply because a connection to its temperature sensor has been lost or interrupted.

High Engineer only £120-220

Parts commonly replaced

  • DHW Thermistor
  • Wiring harness
E593

Your boiler's electronic control panel is experiencing a communication fault, which prevents the display from responding or controlling the unit properly.

High Engineer only £150-300

Parts commonly replaced

  • Front panel PCB
  • Wiring harness to display
E595

Your boiler's electronic control board is having trouble talking to the display panel, meaning it cannot currently receive commands or show status updates.

High Engineer only £150-250

Parts commonly replaced

  • Front Control/Display PCB
  • Communication wiring harness

Related codes

E596

Your boiler has lost its digital connection to your room thermostat, meaning it cannot receive signals to turn the heating on or off.

Medium DIY-safe £90-180

What to check first

  1. Switch off the power to the boiler at the fused spur or consumer unit.
  2. Wait 5 minutes to let the system fully reset.
  3. Turn the power back on and check if the thermostat re-establishes its connection with the boiler.

Parts commonly replaced

  • Smart room thermostat unit
  • Communication cable
  • Main PCB

Related codes

E598

Your boiler's internal clock has lost its settings, which usually means the system cannot keep time to manage your heating schedule correctly.

Low DIY-safe

What to check first

  1. Locate the user menu on your boiler's control panel.
  2. Navigate to the date and time settings.
  3. Manually reset the current date and time to clear the error.

Parts commonly replaced

  • Control PCB
  • Internal battery
E783

Your boiler is having trouble communicating with your wall-mounted thermostat or smart control system, which prevents it from knowing when to turn on your heating.

High Engineer only £120-250

Parts commonly replaced

  • OpenTherm interface module
  • PCB
  • Communication wiring
E785

Your boiler is struggling to detect the water flow or pressure levels, which is likely preventing it from starting up properly.

High Engineer only £180-350

Parts commonly replaced

  • Flow sensor
  • Pressure sensor
  • Wiring harness
Showing 61–66 of 66
E787

Your boiler has detected a minor internal software or communication glitch and needs to be restarted to clear the error.

Medium DIY-safe £90-180

What to check first

  1. Locate the power switch or the fuse spur supplying the boiler.
  2. Turn the boiler power off and wait for at least 60 seconds.
  3. Turn the power back on and see if the error code clears itself.

Parts commonly replaced

  • Main PCB
  • Wiring harness
E792

Your boiler is struggling to circulate hot water properly, which means it cannot reliably provide hot water to your taps or showers.

High Engineer only £150-300

Parts commonly replaced

  • DHW pump
  • Flow sensor
  • Diverter valve
Ignition failure

Your boiler is failing to light the internal flame, which means it cannot produce any hot water or heating for your home.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Ignition transformer
  • Gas valve
Q-Error

Your boiler's computer does not recognise which specific version of the appliance is installed, preventing it from functioning correctly.

High Engineer only £100-£200

Parts commonly replaced

  • Main PCB

Related codes

Repeated ignition failure

Your boiler is struggling to light its internal flame, which means it has automatically shut down to prevent gas from building up.

High Engineer only £150-350

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame sensor
  • Fan assembly
TEC

Your boiler has reached its programmed time for a routine annual service as a reminder to ensure it remains safe and efficient.

Low Engineer only £90-140