Common problems guide

The most common Potterton ASSURE 30 COMBI LPG problems

The faults most likely to send a Potterton ASSURE 30 COMBI LPG into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

22 documented codes
6 most common
0 DIY-safe checks
6 engineer needed

The 6 most common faults

06
125 Engineer

Primary water temperature has not changed by 1°C within 15 to 30 seconds of burner lighting OR primary water temperature twice exceeds selected temperature by 30° within 10 minutes

Full guide for 125

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Potterton shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue
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See the full 22-code list for the Potterton ASSURE 30 COMBI LPG

Related guides

Boiler losing pressure → No hot water → When to replace → Symptom checker →