High
NO OR LOW WATER FLOW RATE on Potterton Main Mersey Super

Your boiler is struggling to detect enough water flowing through it, which is preventing your hot water from working correctly.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

1. Blocked water filter. 2. Heat exchanger blocked with lime. 3. Loss of service water main pressure.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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