Potterton 12 Fault Code
The Potterton 12 fault code means: your boiler is simply performing a standard start-up sequence after being powered on and is operating normally.. It appears on 3 Potterton models in our database.
Technical description: Power On
DIY fix possible
Wait a few moments for the boiler to complete its self-testEnsure your thermostat or timer is calling for heatCheck that your gas supply is turned on
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Potterton models that show the 12 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Potterton 12 fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.
- Potterton Performa 24 manual (PDF)
- Potterton Performa System HE manual (PDF)
- Potterton Statesman manual (PDF)
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026