How much does it cost to fix Potterton error code 14?

Typical repair cost for the Potterton 14 fault is £150-300 including labour.

14 Emergency

Potterton 14 Fault Code

Q: What does the Potterton 14 fault code mean?

Your boiler is struggling to burn fuel properly, which is causing fumes, strange smells, or a thumping sound because the internal airflow is blocked by dust or debris.

The Potterton 14 fault code means: your boiler is struggling to burn fuel properly, which is causing fumes, strange smells, or a thumping sound because the internal airflow is blocked by dust or debris.. It appears on 1 Potterton model in our database.

Technical description: Burner Runs But Smoke, and or Smell, and or Pulsation - Dirt collecting on fan

Typical repair cost £150-300 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Potterton models that show the 14 fault code

Click a model for the full fault code list and model-specific repair notes.

Statesman Repair: £150-300

Source

Potterton 14 fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026