How much does it cost to fix Potterton error code 32?

Typical repair cost for the Potterton 32 fault is £150-250 including labour.

32 High

Potterton 32 Fault Code

Q: What does the Potterton 32 fault code mean?

Your boiler is struggling to detect that the heating system is active, which is likely caused by a communication issue between the sensors and the main control board.

The Potterton 32 fault code means: your boiler is struggling to detect that the heating system is active, which is likely caused by a communication issue between the sensors and the main control board.. It appears on 3 Potterton models in our database.

Technical description: Central Heating Mode

Typical repair cost £150-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Potterton models that show the 32 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Potterton 32 fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026