All lights OFF High

Potterton All lights OFF Fault Code

Also written as ALLLIGHTSOFF — same fault.

The Potterton All lights OFF fault code means: your boiler has lost all power and is completely unresponsive, meaning it cannot provide heating or hot water until the electrical connection is restored.. It appears on 5 Potterton models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Check external wiring, mains supply, or if Fuse F1 on the Electronic Board has blown
Typical repair cost £100-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Potterton models that show the All lights OFF fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Potterton All lights OFF fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026