Burner On Neon Low

Potterton Burner On Neon Fault Code

Also written as BURNERONNEON — same fault.

The Potterton Burner On Neon fault code means: your boiler is operating normally and is currently heating your home or water.. It appears on 1 Potterton model in our database.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

Technical description: Illuminates when the pilot flame lights followed by the main burner; extinguishes if the Flame Failure neon illuminates or if the Flue Safety Thermostat is activated.

What causes the Potterton Burner On Neon fault?

This is not actually a fault, but a status indicator confirming that the boiler has successfully ignited. It shows that the internal gas valve has opened and the burner is currently producing the heat required for your central heating or hot water. If this light is on, it means the system is functioning exactly as it should be.

DIY fix possible

This fault may be fixable without an engineer. Check your manual first.

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Potterton models that show the Burner On Neon fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Potterton Burner On Neon fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026