E02-365 High

Potterton E02-365 Fault Code

Also written as E02365 — same fault.

The Potterton E02-365 fault code means: your boiler's central control computer is experiencing an internal error, which has caused the system to shut down for your safety.. It appears on 1 Potterton model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Main PCB
Typical repair cost £250-450 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Potterton models that show the E02-365 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Potterton E02-365 fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026