E03 High

Potterton E03 Fault Code

The Potterton E03 fault code means: your boiler has detected an issue with how exhaust gases are being cleared from the system, and it has shut down as a safety precaution.. It appears on 5 Potterton models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Flue/Air pressure switch failure

What causes the Potterton E03 fault?

This fault occurs when the boiler's safety sensors detect that harmful exhaust gases are not being shifted out of the flue correctly. It is usually caused by a blockage in the air pipes, a failing fan that cannot create enough suction, or a perished rubber tube inside the unit. The boiler shuts down immediately to ensure These fumes do not spill back into your living space.

This issue can be more common during periods of high winds, as strong gusts can sometimes interfere with the pressure balance required for the switch to stay closed.

Typical repair cost £120-£250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Potterton models that show the E03 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Potterton E03 fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026