E85740 High

Potterton E85740 Fault Code

The Potterton E85740 fault code means: your boiler has detected an issue with the sensor that confirms the flame is safely lit, causing the system to shut down for safety.. It appears on 1 Potterton model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Ionization Probe & lead c/w Gasket & 2 screws

What causes the Potterton E85740 fault?

This fault occurs when the boiler's control system cannot detect a steady flame, causing it to shut down for safety. The most common reason is a buildup of carbon or debris on the ionization probe, which prevents it from sending a signal, or a failure in the electrical lead connecting the probe to the main board.

Typical repair cost £140-£240 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Potterton models that show the E85740 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Potterton E85740 fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026