Flame Emergency

Potterton Flame Fault Code

Also written as FLAME — same fault.

The Potterton Flame fault code means: your boiler is flagging that it detects a flame when it shouldn't be, which could indicate a sensor fault or an issue with the internal gas valve failing to shut off correctly.. It appears on 2 Potterton models in our database.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description: Indicator light on control panel signaling flame presence
Typical repair cost £150-300 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Potterton models that show the Flame fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Potterton Flame fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026