Potterton On Off Flash Fault Code
Also written as ONOFFFLASH — same fault.
The Potterton On Off Flash fault code means: your boiler has detected that the electricity supply wires are connected the wrong way around, which prevents it from operating safely.. It appears on 4 Potterton models in our database.
Technical description: Live & Neutral Reversed. Incoming Live and Neutral reversed.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
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Potterton models that show the On Off Flash fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Potterton On Off Flash fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.
- Potterton Promax 15/2 HE Plus manual (PDF)
- Potterton Promax HE manual (PDF)
- Potterton Promax Heat Only manual (PDF)
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026