How much does it cost to fix Potterton error code Pilot being extinguished?

Typical repair cost for the Potterton Pilot being extinguished fault is £120-280 including labour.

Pilot being extinguished High

Potterton Pilot being extinguished Fault Code

Q: What does the Potterton Pilot being extinguished fault code mean?

Your boiler's small starter flame has gone out, which has caused the system to shut down for safety because it can no longer safely ignite the main burner.

Also written as PILOTBEINGEXTINGUISHED — same fault.

The Potterton Pilot being extinguished fault code means: your boiler's small starter flame has gone out, which has caused the system to shut down for safety because it can no longer safely ignite the main burner.. It appears on 2 Potterton models in our database.

Technical description: On the 80 model (with permanent pilot), this indicates loss of gas supply, flame failure, or over-heating of the central heating water.

Typical repair cost £120-280 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Potterton models that show the Pilot being extinguished fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Potterton Pilot being extinguished fault code information on this page is sourced and cross-checked against the official Potterton service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026