High
Red LED (Overheat) on Potterton Housewarmer

Your boiler has switched itself off because it has gotten too hot, likely due to a circulation problem or a temporary blockage.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

It will require manual re-setting if an overheat condition occurs (the LED will go Red).

From this model's manual
Verified against the Housewarmer installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

What causes this fault?

This fault occurs when the water inside the heat exchanger reaches a dangerously high temperature, triggering a safety shut-off. The most common reasons are a failing pump that isn't moving water away from the boiler quickly enough or a buildup of debris and sludge that is restricting the flow. Essentially, the boiler is generating heat but has no way to vent it into your radiators.

This fault is more frequent in autumn when heating systems are first turned on after a long summer break, as internal pumps often seize during months of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like Red LED (Overheat): no call-out fees, no surprise bills.

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