The 4 most common faults
01
Red LED High Engineer
Your boiler has become too hot and has automatically switched itself off as a safety precaution.
Full guide for Red LED02
Overheat condition High Engineer
Your boiler has switched itself off for safety because it detected that it has become too hot to operate safely.
Full guide for Overheat condition03
Flue blockage Emergency Engineer
Your boiler has detected that waste gases are not escaping correctly through the flue, so it has safely shut itself down to prevent harmful fumes from entering your home.
Full guide for Flue blockage04
Red LED (TTB) Emergency Engineer
Your boiler has sensed a problem with the dangerous exhaust gases escaping, so it has automatically shut itself down to keep your home safe.
Full guide for Red LED (TTB)on the Potterton Kingfisher MF 40-100
Overheat thermostatPumpPCBFlue TerminalTTB SensorFlue seals
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Potterton shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue