High
Fan Failure on Potterton Performa 24

Your boiler has detected that the internal mechanism responsible for safely venting exhaust gases is not operating correctly, so it has shut down to prevent any unsafe buildup of fumes.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

The neon indicator shows a fan failure fault when lit.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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