Potterton Performa 28 Fault codes & diagnostics

2 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 24-28 kW 2001-2011 Discontinued
GC Number 47-393-07

Replaced by: Potterton Titanium

Download the Potterton Performa 28 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
47-393-07 Performa 28 2001–2011

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 2 documented codes

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125

Your boiler has detected that water is not moving through the system properly, which is causing it to shut down to prevent overheating.

High DIY-safe £180-£350

What to check first

  1. Check that your system pressure is between 1 and 1.5 bar on the pressure gauge
  2. Ensure all radiator valves are fully open
  3. Bleed your radiators to remove any trapped air pockets

Parts commonly replaced

  • Circulation Pump
  • Primary Heat Exchanger (De-scaling)
  • Flow Temperature Sensor

Related codes

432

Your boiler has detected an electrical safety issue where the system is not properly grounded.

Medium Engineer only £100-220

Parts commonly replaced

  • Wiring harness
  • Main PCB
  • Earthing wire

Related codes