Potterton Ultra 2 30 DV Fault codes & diagnostics

18 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 8.8 kW 1997-2004 Discontinued

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 11 High 6 Low

All 18 documented codes

Tap any card for details

Green light flashes rapidly

Your boiler is attempting to start but failing to stay lit, which means it cannot provide heat or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Gas valve

Related codes

Green light flashing slowly

Your boiler is currently in standby mode because it is not receiving a signal from your thermostat or timer to turn on your heating or hot water.

High DIY-safe £90-180

What to check first

  1. Check that your heating timer or programmer is set to 'ON' and the screen is active.
  2. Increase the temperature setting on your room thermostat to see if the boiler responds.
  3. Ensure your external controls have power and replace their batteries if applicable.

Parts commonly replaced

  • External programmer
  • Room thermostat
  • Wiring centre
Lockout (Rapid Flashing Red)

Your boiler has failed to start after three attempts, likely because it is struggling to find a stable gas supply or has air trapped in the system.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
Red LED: FLASHING

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Pump
  • Central heating system filter
  • Overheat thermostat
  • Diverter valve
Red light flashing

Your boiler has stopped working because it failed to ignite, which means it is currently unable to provide you with any heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed circuit board (PCB)
Flame

Your boiler has detected a flame when it should not be burning, which indicates an internal component failure rather than a normal heating operation.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed circuit board (PCB)

Related codes

Lockout

Your boiler has stopped working for safety reasons and has locked itself to prevent starting until a professional technician can investigate the internal fault.

High Engineer only £150-350

Parts commonly replaced

  • Ignition PCB
  • Gas Valve
  • Flame Sensing Electrode
Low system pressure

Your boiler has stopped working because the water pressure inside your heating system has dropped too low.

High DIY-safe

What to check first

  1. Locate the external filling loop, usually a small braided metal hose connecting two pipes near the boiler.
  2. Open the small valves at either end of the loop slowly until you hear water flowing.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches 1.5 bar, then securely close both valves.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Expansion vessel
Permanent Live 'On'

Your boiler is receiving a constant electrical signal telling it to run, which prevents it from properly starting or finishing its normal heating cycle.

High Engineer only £150-300

Parts commonly replaced

  • Ignition printed circuit board
  • Wiring harness
  • External programmer or timer

Related codes

Red Neon

Your boiler has stopped working for safety reasons and needs to be manually restarted to begin its ignition sequence again.

High DIY-safe £100-250

What to check first

  1. Locate the reset button on the underside of the boiler towards the right-hand side.
  2. Press and release the button firmly to attempt a reset.
  3. Wait a few minutes to see if the burner ignites and the red light turns off.

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed circuit board (PCB)
Reversed Polarity

Your boiler has detected that the electrical supply wires have been connected in the wrong order, which means it cannot safely operate until the wiring is corrected.

High Engineer only £90-150

Parts commonly replaced

  • External fused spur wiring
  • Boiler terminal block wiring
Reversed Polarity 'Off'

Your boiler has detected that the electrical wiring supplying it is connected backwards, which prevents it from operating safely.

High Engineer only £90-160

Parts commonly replaced

  • Fused spur
  • Electrical wiring