BoilerFaultCodes.com
19 High Lockout

Your boiler’s internal computer has encountered a critical communication error and cannot operate safely.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Internal boiler control error

What causes this fault?

This fault occurs when the boiler's main control board suffers a hardware failure and can no longer communicate with the internal sensors. It is usually caused by electrical components on the circuit board wearing out over time or a loose connection in the internal wiring loom. Because the 'brain' of the boiler can no longer monitor safety, it shuts the entire system down as a precaution.

Typical repair cost £280-£550 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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