Your boiler has suffered an electrical failure where an internal fuse has blown, meaning the system cannot power its main components to provide heat or hot water.
Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.
Technical description: Fuse 3.15A “Slow Blow”
What causes this fault?
This fault occurs when an electrical surge or a component failure causes the boiler's internal safety fuse to blow, cutting off power to prevent further damage. The most common reason for this is an aging internal pump that has seized or short-circuited, drawing too much current and overloading the system's delicate electronics.
This issue is more frequent at the start of autumn, as pumps that have sat idle during the summer are more likely to seize or fail when first switched back on for heating.
Engineer required
This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
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A boiler cover plan would cover faults like E85802 — no call-out fees, no surprises.
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