Potterton Profile 30E Fault codes & diagnostics

8 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 8.8 kW 1994-2003 Discontinued
GC Number 41-590-12

Replaced by: Promax SL

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 7 High

All 8 documented codes

Tap any card for details

Boiler overheat

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent damage or danger.

Emergency Engineer only £150-300

Parts commonly replaced

  • Pump
  • Overheat thermostat
  • PCB
  • Heat exchanger
Fan does not run

Your boiler is struggling to start up correctly because the internal mechanism that pushes air through the system is failing to engage.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Printed Circuit Board (PCB)
Fan operates / No spark

Your boiler's fan is running as normal, but the system is failing to ignite the gas required to produce heat.

High Engineer only £150-250

Parts commonly replaced

  • Ignition Lead
  • Spark Electrode
  • Printed Circuit Board (PCB)
Main burner does not light

Your boiler is failing to ignite the main flame, which means you currently have no heating or hot water because the system cannot generate the heat needed.

High Engineer only £150-300

Parts commonly replaced

  • Ignition PCB
  • Gas valve
  • Spark generator
No spark at electrode

Your boiler is failing to ignite because it cannot create the necessary spark to light the burner.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Printed Circuit Board (PCB)
Overheat Limit Thermostat

Your boiler has automatically shut itself down because it became too hot, acting as a safety measure to prevent damage.

High DIY-safe £90-180

What to check first

  1. Wait for the boiler to cool down completely (at least 30 minutes).
  2. Locate the reset button, usually found under the front of the boiler casing.
  3. Press the button firmly to reset the thermostat; the boiler should then attempt to relight.

Parts commonly replaced

  • Overheat Limit Thermostat
  • Pump
  • System Thermostat
Pilot does not light

Your boiler is failing to start because the small pilot flame that triggers the main burner cannot ignite.

High Engineer only £120-250

Parts commonly replaced

  • Pilot assembly
  • Gas valve solenoid
  • Ignition electrode
Pump overrun thermostat fault

Your boiler has detected a faulty component that usually helps cool the system down after it finishes running, meaning it may stop working to prevent overheating.

High Engineer only £150-250

Parts commonly replaced

  • Pump overrun thermostat
  • PCB