High
Lights On Off Flash on Potterton Promax 15/2 HE Plus

Your boiler has detected that the electricity cables supplying it have been wired the wrong way around, preventing it from operating safely.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Live & Neutral Reversed. Incoming Live and Neutral reversed.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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