High
Flash Flash On on Potterton Promax HE

Your boiler has stopped working because it cannot properly move the gases required for combustion to safely leave the system.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

FAN LOCKOUT

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

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