Potterton Promax 15 HE Fault codes & diagnostics

15 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 2002-2005 Discontinued
GC Number 41-590-58
Download the Potterton Promax 15 HE manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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2 Emergency 13 High

All 15 documented codes

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DRY-FIRE LOCKOUT

Your boiler has detected that water is not circulating properly through the system, which triggers a safety lock to prevent internal damage.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Automatic bypass valve
  • Printed circuit board (PCB)

Related codes

E06

Your boiler's internal sensor that detects water movement has developed an electrical fault, causing the system to stop working as a precaution.

High Engineer only £150-250

Parts commonly replaced

  • Flow sensor
  • Wiring harness

Related codes

E06 058

Your boiler has stopped working because it is unable to accurately measure the temperature of the water inside it, causing it to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • Flow NTC Thermistor
  • Wiring harness

Related codes

E06 059

Your boiler is struggling to detect the water flowing through it, which is preventing it from safely firing up your heating or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Flow switch
  • Diverter valve
  • Wiring harness

Related codes

E06 060

Your boiler has detected that it is running too hot and has automatically shut itself down to prevent damage.

High Engineer only £150-250

Parts commonly replaced

  • Safety Thermostat
  • Pump
  • Diverter Valve

Related codes

E06 065

Your boiler has detected an internal communication or electronic fault on its main control board, meaning it cannot safely start up.

High Engineer only £200-£400

Parts commonly replaced

  • Ignition PCB
  • Wiring harness

Related codes

E06 066

Your boiler has detected an internal electrical power supply issue, meaning it has shut down to keep your home safe.

High Engineer only £150-300

Parts commonly replaced

  • Transformer
  • Printed Circuit Board (PCB)

Related codes

E06 074

Your boiler has detected an issue with the internal fan that safely removes combustion gases, so it has automatically shut down to prevent any risk.

High Engineer only £150-300

Parts commonly replaced

  • Flue Gas Fan
  • Fan Harness
  • Printed Circuit Board (PCB)

Related codes

E06 075

Your boiler has detected an issue with the valve that controls the supply of gas inside the appliance, causing it to safely lock out.

Emergency Engineer only £150-350

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

E06 085

Your boiler has detected an issue with the internal observation window that allows engineers to check the flame, which prevents the unit from firing up safely.

High Engineer only £120-220

Parts commonly replaced

  • Viewing window seal
  • Sight glass gasket
  • Ignition electrode assembly
E06 091

Your boiler is having trouble detecting the burner flame safely, which has caused it to stop working to protect your home.

High Engineer only £120-£220

Parts commonly replaced

  • Ignition / Detection Electrode
  • Lead harness

Related codes

E06 093

Your Potterton boiler has detected a critical internal fault with the main burner assembly and has safely shut down to prevent unsafe operation.

Emergency Engineer only £150-350

Parts commonly replaced

  • Burner Assembly
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

E06 097

Your boiler has detected an issue with the internal component that transfers heat to your water, and it has automatically shut down for safety.

High Engineer only £250-500

Parts commonly replaced

  • Heat exchanger assembly
  • Primary flow sensor
  • Sealing kit

Related codes

IGNITION LOCKOUT

Your boiler has stopped working because it has tried to light several times but failed to detect a flame.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed circuit board (PCB)

Related codes

NO FAN RUN

Your boiler has temporarily stopped working because it has detected an issue with the internal water flow and circulation system.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • PCB
  • Auto air vent

Related codes