BoilerFaultCodes.com
110 High Lockout

Your boiler has become too hot and has shut itself down as a safety precaution to prevent damage.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Overheat thermostat operated or faulty

What causes this fault?

This fault occurs when the internal temperature of the boiler rises above a safe limit, triggering a safety sensor to cut the power. The most common reasons are a failed pump that isn't moving water away from the heat exchanger quickly enough, or a buildup of limescale and sludge that restricts water flow.

This fault often appears during the first cold spell of autumn when the heating is turned back on after being idle all summer, which can cause internal pump components to seize.

Typical repair cost £120-£280 (including labour)

DIY fix possible

Check that your radiator valves are open and not turned to the off position.Ensure your boiler pressure is between 1 and 1.5 bar on the pressure gauge.Press the 'Reset' button (usually a small 'R' or turn the selector knob to 'R' for 5 seconds) to see if the fault clears.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like 110 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Potterton Promax Combi HE Plus is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes