BoilerFaultCodes.com
50 High Lockout

Your boiler has detected a problem with the sensor that monitors the temperature of the exhaust gases, and it has likely shut down as a safety precaution.

Call an engineer soon

Book a Gas Safe engineer within 24–48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Temperature sensors faulty (Flue sensor)

What causes this fault?

This fault occurs when the sensor inside the flue detects that the exhaust gases are getting too hot, or if the sensor itself has failed and is sending incorrect data to the control board. It acts as a vital safety trip to prevent the boiler from overheating and damaging internal components. Common causes include a buildup of debris in the heat exchanger or a simple electrical failure within the sensor's internal wiring.

Typical repair cost £100-£190 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Protect yourself from future repair bills

A boiler cover plan would cover faults like 50 — no call-out fees, no surprises.

Top rated
OpenFix
Boiler & heating care plans
Get a quote →
Hometree
from £12.95/month
Get a quote →
HomeServe
from £8.00/month
Get a quote →

Affiliate links — we may earn a commission at no extra cost to you.

Potterton Promax Combi HE Plus is discontinued — time for a new one?

Parts for discontinued models can be hard to find and expensive. A new A-rated boiler could save you money on both repairs and energy bills.

UK's #1 online installer
Boxt
Fixed-price online quotes. Next-day installation.
Get a free quote →
Heatable
Instant online boiler quotes from £1,499.
Get a free quote →
iHeat
Fast installation. Price match guarantee.
Get a free quote →

Affiliate links — we may earn a commission at no extra cost to you.

Related fault codes