High Lockout
E119 on Potterton Promax

Your boiler has stopped working because the water pressure in the system has dropped too low and needs topping up.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

System pressure too low

What causes this fault?

This fault occurs when the internal water pressure drops below the minimum level required for the boiler to operate safely. The most common reasons are a slow leak from a radiator valve or pipework, or the air being released from the system through recent bleeding of the radiators.

This fault is frequently seen in autumn when homeowners turn their heating back on for the first time after summer, revealing pressure drops or small leaks that developed while the system was idle.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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