What the manual says
Manufacturer manualLights: On Off * Off. Possible causes: Flow pipe thermostat (stat) failure, fan stat failure, thermistor (red sensor on flow pipe) failure, combustion chamber door seal damaged, or PCB failure.
From this model's manual
Verified against the Potterton Promax Fsb 30he installation & service manual.
Engineer required
This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.
Find a Gas Safe engineer
Search the official register →
Boiler cover options
Avoid the next call-out bill
A cover plan would handle faults like OVERHEAT LOCKOUT: no call-out fees, no surprise bills.
Approved partner
Get a quote →
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Affiliate links. We may earn a commission at no extra cost to you.