Low
Ext. Call for Heat (STNDBY switch to ON, Temp. Control set to Max.) on Potterton Suprima

Your boiler is currently on standby waiting for a signal for heating or hot water, which is a normal operational state rather than a fault.

Monitor it

This is a minor fault. Keep an eye on it and mention it at your next annual boiler service. Reset the boiler and see if it clears.

What the manual says

Manufacturer manual

Green LED FLASHING 2 Per Sec., Red LED OFF

Shared across the Suprima range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check that your room thermostat or heating programmer is turned up and set to schedule an active heating period.Turn the boiler's internal or external temperature controls up to maximum to trigger a call for heat.If the heating still does not fire up, try resetting the boiler using its main power switch or reset button.

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Avoid the next call-out bill

A cover plan would handle faults like Ext. Call for Heat (STNDBY switch to ON, Temp. Control set to Max.): no call-out fees, no surprise bills.

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All 9 fault codes on the Suprima

Seeing a different code? Every code this model can display, in one place.

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