C2 High

Pro C2 Fault Code

The Pro C2 fault code means: your boiler has lost communication with its internal memory chip, meaning it cannot process the settings required to operate.. It appears on 1 Pro model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: BCC FAULT (BOILER CHIP CARD)
Typical repair cost £120-280 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Pro models that show the C2 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Pro C2 fault code information on this page is sourced and cross-checked against the official Pro service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026