Return Thermistor High

Pro Return Thermistor Fault Code

Also written as RETURNTHERMISTOR — same fault.

The Pro Return Thermistor fault code means: your boiler has detected an issue with the sensor that monitors the temperature of the water returning to the unit, causing it to stop for safety.. It appears on 3 Pro models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Reset the appliance - if the boiler fails to operate then please contact Procombi (if under warranty) or alternatively a Gas Safe Registered Engineer if outside of the warranty period.
Typical repair cost £90-180 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Pro models that show the Return Thermistor fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Pro Return Thermistor fault code information on this page is sourced and cross-checked against the official Pro service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 31 August 2026