Ravenheat E13 Fault Code
The Ravenheat E13 fault code means: your boiler's internal computer has encountered a glitch or a configuration error and cannot communicate properly with the system.. It appears on 9 Ravenheat models in our database.
Technical description: Software error
What causes the Ravenheat E13 fault?
This fault occurs when the boiler's internal computer experiences a software conflict or a complete data failure. It is usually caused by a physical defect in the printed circuit board's memory or a sudden electrical surge that has corrupted the system's programming.
DIY fix possible
Locate the reset button or dial on the boiler control panelPress and hold the reset button for 5 seconds, then releaseWait 2 minutes for the boiler to restart; if the code persists, a professional must inspect the electronics
Find a Gas Safe engineer
Search the official register for a qualified engineer in your area.
Gas Safe Register →Ravenheat models that show the E13 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
Ravenheat E13 fault code information on this page is sourced and cross-checked against the official Ravenheat service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026