High
E21 on Ravenheat 120

Your boiler has sensed that the water returning from your radiators is too hot, causing the system to shut down for protection.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Central heating (CH) return sensor overheating

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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